KARACHI: A Queue Management System (QMS) has been introduced at the Model Customs Collectorate of Appraisement-West to facilitate the authorised clearing agents and importers.
According to details, automated token machines have been installed outside the offices of the assistant and deputy collectors to facilitate the clearing agents during the hearing of their cases.
Moreover, proper seating and lighting arrangements for traders and clearing agents have also been made in the hearing halls of the MCC Appraisement-West.
The clearing agents and importers have expressed their gratitude for the development which came after many complaints from traders.
It is pertinent to mention here that the Collector, MCC Appraisement-West Muhammad Saleem has taken action on a report by Customs Today and ordered to arrange seating for traders during hearing of cases.