KARACHI: The taxpayers expressed their deep concerns over pathetic performance and delaying tactics of National Bank of Pakistan (NBP), Custom House Branch while submitting Customs Duty and other taxes.
While sharing their views with Customs Today, taxpayers showed their anguish as they have been passing through tremendous agony during the holy month of Ramadan. they said, they have to wait in long queues outside the NBP branch for 4 to 6 hours for submitting their duty/taxes.
It may be mentioned here that the authorities of NBP through a letter No. OPG/GA/677 on 10 April, 2014 informed the taxpayers that the NBP in order to facilitate the taxpayers have authorized five more branches to collect Customs Duty and other taxes.These branches include NBP Main Branch, Model Branch Clifton, Karachi Stock Exchange Branch, Awami Markaz Branch Shara-e-Faisal and Korangi Industrial Area Branch.
However; those branches despite completing all legal formalities have not yet started operation in collecting duty/taxes due to delay in getting authority letter.
The importers appealed the NBP authorities to take notice of the pathetic performance of NBP staff at Customs House in order to save the time of the tax payers in the sacred month of Ramadan.